Do you send food back at a restaurant?

ShoeDiva

ShoeDiva

Shoes!!!!
Do you send food back at a restaurant? I will only do that if I know the server, manager, owner or cook. I have just heard to many tales (and they just might be tales) of things that they do to customers food. Most times, I will just tell them I am good, and just not eat. (though I do want the meal taken off my bill if it was their error and I am not eating it.) Like IF mentioned in another post, by the time it comes back out anyway others are done. :dunno
 
Once in a blue moon I do. I did last week cause I had a steak and ordered it rare and it was DONE...no pink what so ever
 
I used to keep the books for a steak house. Knowing the cooks well, I must say they'd rather your food be right than you not eat it. However, the wait staff has a huge influence on the cooks, just politely send it back and let them get it right. They're not in the business to "poison" your food.

I will send it back and tell them exactly why. I never do it to upset anyone or make it hard on anyone. I never make it a big deal.
 
The only times I have ever sent food back:

Like Sadie, I ordered a rare steak and it came out significantly overdone. The chef thought he'd make a point and sent the next one out black and blue (basically seared on both sides and virtually raw in the middle). I saw him watching me to see what I would do ... ate the whole darn thing. It was really good!

I was at Waffle House (yea, I know ... there's where I went wrong to begin with) and I ordered eggs over easy. They brought me eggs with raw whites. There was no pretending that they were just slightly under ... almost the entire egg was runny, hardly any form to it. The waitress tried to tell me that was how over easy eggs are cooked. twit
 
It's unusual for me to send food back, but I will if my steak is under cooked - I don't want it mooing when it hits the table... :sick
 
Over easy means whites cooked, yolk completely runny. They had the white and the yolk runny. It was gross. The white wasn't even just runny ... it was raw. And it wasn't just the "bubble" of white that was raw ... somehow they managed to keep even the thinner area of the white runny on one side. Salmonella anyone? :))
 
Good topic, my wife and I go round and round about this.

Rarely do I complain much less send it back. If I do then there's something in it that isn't suppose to be and it's obvious to the waiter/waitress or cook. My other half is a "send it backer" but as she puts it, I'm clear when placing my order and expect it to be served as ordered, why eat or pay for something you obviously didn't want since you ordered it a different way, especially when we tip over 15%. I see her point even though I'd probably not send it back.
 
unionmom said:
Over easy means whites cooked, yolk completely runny. They had the white and the yolk runny. It was gross. The white wasn't even just runny ... it was raw. And it wasn't just the "bubble" of white that was raw ... somehow they managed to keep even the thinner area of the white runny on one side. Salmonella anyone? :))
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:sick Why didn't they just crack the egg onto your plate?
 
I send back food all the time. I'm a picky eater. I let the server know exactly how I need it, and give them opportunity to let me know if my requests are unreasonable or if they don't understand.

I'm paying for my food (a product) and I expect it to be delivered as expected.

Just an FYI....I have been a server. I personally have never seen any of the horror stories people talk about in the kitchen. Special requests aren't a big deal. Even when a restaurant is really busy, it's barely an inconvenience.
 
ShoeDiva said:
unionmom said:
Over easy means whites cooked, yolk completely runny. They had the white and the yolk runny. It was gross. The white wasn't even just runny ... it was raw. And it wasn't just the "bubble" of white that was raw ... somehow they managed to keep even the thinner area of the white runny on one side. Salmonella anyone? :))
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:sick Why didn't they just crack the egg onto your plate?
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It was gross and the waitress really ticked me off with her attitude about it. I wasn't mad about the eggs being wrong. That can be fixed. No biggie. Her crap attitude was a real problem, though.
 
unionmom said:
Over easy means whites cooked, yolk completely runny. They had the white and the yolk runny. It was gross. The white wasn't even just runny ... it was raw. And it wasn't just the "bubble" of white that was raw ... somehow they managed to keep even the thinner area of the white runny on one side. Salmonella anyone? :))
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Actually, over medium is whites done/ yellow runny. I was told this 20 some odd years ago by a very nice waitress at WH because I ordered them over easy and they were raw. I felt really bad about sending them back but I couldn't eat raw eggs.

I typically do not send food back. That said, I did last week. I was at Jim and Nick's and ordered a pork potato all the way. What I didn't realize was that included BBQ sauce. I really tried to eat said potato but felt the reflux starting with the 1st bite. I called the server over and after apologizing for 10 minutes, I asked for another one. She understood completely and was very nice about it. I do tend to go overboard with the apologies when I have to return food. Not out of fear but just cuz I feel bad, even if it is their fault.
 
If it's my fault and I pick something I just don't like or it wasn't what I expected, I don't send it back. I just don't eat it.
 
Cheezy said:
unionmom said:
Over easy means whites cooked, yolk completely runny. They had the white and the yolk runny. It was gross. The white wasn't even just runny ... it was raw. And it wasn't just the "bubble" of white that was raw ... somehow they managed to keep even the thinner area of the white runny on one side. Salmonella anyone? :))
Click to expand...

Actually, over medium is whites done/ yellow runny. I was told this 20 some odd years ago by a very nice waitress at WH because I ordered them over easy and they were raw. I felt really bad about sending them back but I couldn't eat raw eggs.
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My whites weren't loose, they were raw. That aside, WH seems to be the only place that considers runny/raw egg whites to be part of an over easy egg. They may choose to call it that but they are wrong. The variations on the over egg are all about the yolk.
 
LisaC said:
It's unusual for me to send food back, but I will if my steak is under cooked - I don't want it mooing when it hits the table... :sick
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Twins! I only eat well done beef. And yes, I know beef (I grew up on a farm and we raised our own beef) and yes, I also use steak sauce. Sue me. Cue Grey Colson's story about wiping its ass and slapping it on the plate, or whatever it is he says. :D

That's pretty much the only time I will send something back. I guess if it were truly awful, I would point it out to the server and ask for it to be taken off the check. If it was that bad, I wouldn't want them to redo it, I don't think. I'm with SD - different if I know the owner/cook/whatever.
 
mei lan said:
LisaC said:
It's unusual for me to send food back, but I will if my steak is under cooked - I don't want it mooing when it hits the table... :sick
Click to expand...

Twins! I only eat well done beef. And yes, I know beef (I grew up on a farm and we raised our own beef) and yes, I also use steak sauce. Sue me. Cue Grey Colson's story about wiping its ass and slapping it on the plate, or whatever it is he says. :D

That's pretty much the only time I will send something back. I guess if it were truly awful, I would point it out to the server and ask for it to be taken off the check. If it was that bad, I wouldn't want them to redo it, I don't think. I'm with SD - different if I know the owner/cook/whatever.
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I want my steak medium-well - a little pink, but absolutely NO BLOOD!!
 
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