Are you referring to the Amazon white van deliveries?
Please make sure you report, and follow up on those reports because those deliveries do seem to be an issue with many. Luckily, knock on wood, I have not had many issues over the years. Is the Amazon Logistics the same company as the 2 hour delivery? I have only had one delivery from the main website that stated Amazon Logistics, but I get the 2 hour Prime Now quite often. I hate you or anyone is having problems because one of the biggest draws of Amazon is getting your item fast.Sigh...yet another delivery scheduled for today that is nowhere to be found.
Please make sure you report, and follow up on those reports because those deliveries do seem to be an issue with many. Luckily, knock on wood, I have not had many issues over the years. Is the Amazon Logistics the same company as the 2 hour delivery? I have only had one delivery from the main website that stated Amazon Logistics, but I get the 2 hour Prime Now quite often. I hate you or anyone is having problems because one of the biggest draws of Amazon is getting your item fast.
Good grief.I'm reporting it each time. They did refund the total cost of one item that is late (only $9) but I still haven't received it yet.
I wish there was an option to choose a carrier. After you mentioned the Amazon Logistics issues you were having, a few others I know did too. :emoji_frowning2: I have only had issues with the post office and that sure post stuff. I circumvented it with UPS because of My Choice, but I still get stuff not delivered by the post office, delivered late, or literally put in front of my downspout (while it is raining!) or garage door (which when I am backing out of the garage you can not see & does not pick up on the sensor until too late) from the Fed Ex sure posts. (FTR I bring out water on very hot days to my post office lady, give her a gift at Christmas and she still will not walk to the front door...I can not imagine where she puts others packages.:emoji_confusedSigh...they still just plain suck. Now the customer service reps are flat out lying to me. One said he'd put a $30 credit in my account to compensate for the delivery issues. It never happened and the latest customer service rep basically called the other one a liar and that they don't do that. And they keep telling me the package will be delivered tomorrow but it never happens.
I wrote a very long email detailing the recent issues, especially the phone case order that they can't seem to figure out how to deliver, and sent it to Jeff Bezos (found his email address online....jeff@amazon.com). Yeah...it probably won't help but I figured it can't hurt at this point. The email didn't bounce so either it got delivered or it went into the same black hole that the phone case I ordered went into.
I wish there was an option to choose a carrier.
You have to be in one of their Prime One Day areas to get their white van deliveries. Hiram is qualify.SurePost and UPS seem to work fairly well, but FedEx flat sucks. I have no experience with Amazon Logistics, and it sounds like that's a good thing.
Sigh...they still just plain suck. Now the customer service reps are flat out lying to me. One said he'd put a $30 credit in my account to compensate for the delivery issues. It never happened and the latest customer service rep basically called the other one a liar and that they don't do that. And they keep telling me the package will be delivered tomorrow but it never happens.
I wrote a very long email detailing the recent issues, especially the phone case order that they can't seem to figure out how to deliver, and sent it to Jeff Bezos (found his email address online....jeff@amazon.com). Yeah...it probably won't help but I figured it can't hurt at this point. The email didn't bounce so either it got delivered or it went into the same black hole that the phone case I ordered went into.
I pulled some strings for you.We live on a dead end street and FedEx seems to think that any address on the street will do. We have had the driver swear that he delivered it to our correct address just to have the package show up a week later damaged and with no explanation. One time our neighbor got one of our packages and called FedEx the next day to redeliver (yup, too lazy to walk it down the street I guess). The lady said that she stood there and watched the driver tear the label to obliterate the correct address before he took the package back. Amazon received it back a week later as undeliverable and emailed me to see if my address had changed. I told them the whole sordid story and asked them to never use FedEx, but they ignored me.
I had to register my address in Ellijay as "new" with the PO because mail hadn't been delivered there before. Ten days later I mailed myself a letter to make sure that the address worked even though it was still showing up as invalid on their Zip Code locator. It worked fine, so I ordered something from Amazon to be delivered there, and yup, FedEx got the package. They didn't even attempt to deliver it. As soon as it reached their first sorting facility it was sent back to Amazon. Amazon contacted me and I told them that the address was valid and they needed to use UPS. UPS found me with no problems.
Like everyone says, there should be a way to specify a shipper on every order.