Desktop Support Technician

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NewsBot

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Full-Time Position Available: Information Technology

This position is responsible for installing, maintaining, and troubleshooting PC hardware and software; resolves the majority of user and system problems; performs related work.



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cptlo said:
At least once a week, I get a call from someone that says their computer is slow and/or freezing. My first question is if they have rebooted. Despite the same people making these calls multiple times over the years, the answer is always 'no, not yet'. Sigh.
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I’m a slow learner and it’s a 800 number.
 
cptlo said:
At least once a week, I get a call from someone that says their computer is slow and/or freezing. My first question is if they have rebooted. Despite the same people making these calls multiple times over the years, the answer is always 'no, not yet'. Sigh.
Click to expand...
It is a good solution to a point, but I had one tech tell me I needed to reboot every morning to fix an obvious memory leak issue in one of the IT apps they loaded. When reboot becomes a crutch to fixing real issues, then it becomes an issue itself. The OS should be able to run for at least a week without a reboot or the config is crap.
 
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